Privacy Policy

Last updated: 25 May 2026

ChampGrid ("we", "our", "us") operates the website champgrid.info. We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our services.

We comply with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs) contained in that Act.

1. Information We Collect

We may collect the following categories of personal information:

• Contact information — your name and email address when you subscribe to our newsletter or submit a contact form.
• Usage data — information about how you interact with our website, including pages visited, time spent, and referring URLs, collected via cookies and analytics tools.
• Device information — browser type, operating system, IP address, and device identifiers.
• Communications — messages you send us through our contact form or by email.

We do not collect sensitive information such as health data, financial information, or government identifiers.

2. How We Use Your Information

We use the information we collect for the following purposes:

• To send you our newsletter and editorial updates (only with your explicit consent).
• To respond to your enquiries and provide customer support.
• To improve and personalise your experience on champgrid.info.
• To analyse website traffic and usage patterns to enhance our content.
• To comply with our legal obligations under Australian law.

3. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your browsing experience. For full details, please refer to our Cookie Policy. You may control cookie preferences through your browser settings or via our cookie consent banner.

4. Disclosure of Your Information

We do not sell, trade, or rent your personal information to third parties. We may share your information in the following limited circumstances:

• Service providers — trusted third-party vendors who assist us in operating our website and delivering our newsletter (e.g., email delivery services). These parties are bound by confidentiality obligations.
• Legal requirements — if required to do so by law, court order, or governmental authority in Australia.
• Business transfers — in the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.

5. Data Storage and Security

Your personal information is stored on secure servers located in Australia. We implement appropriate technical and organisational measures to protect your data against unauthorised access, disclosure, alteration, or destruction. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

6. Data Retention

We retain your personal information only for as long as necessary to fulfil the purposes for which it was collected, or as required by Australian law. Newsletter subscriber data is retained until you unsubscribe. Contact form submissions are retained for up to 24 months.

7. Your Rights

Under the Australian Privacy Principles, you have the right to:

• Request access to the personal information we hold about you.
• Request correction of inaccurate or incomplete information.
• Request deletion of your personal information (subject to legal obligations).
• Withdraw consent to receive marketing communications at any time.
• Lodge a complaint with the Office of the Australian Information Commissioner (OAIC) at www.oaic.gov.au.

To exercise any of these rights, please contact us using the details below.

8. Third-Party Links

Our website may contain links to third-party websites, including game publishers, esports organisations, and tournament platforms. We are not responsible for the privacy practices of those websites and encourage you to review their privacy policies independently.

9. Children's Privacy

Our website is not directed at children under the age of 13. We do not knowingly collect personal information from children. If you believe we have inadvertently collected such information, please contact us immediately.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the updated policy on this page with a revised "Last updated" date. We encourage you to review this policy periodically.

11. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy, please contact our Privacy Officer:

• Email: [email protected]
• Post: Privacy Officer, ChampGrid, Level 4, 201 Kent Street, Sydney NSW 2000, Australia
• Phone: +61 2 9000 1234